Maintaining a high quality gas turbine repair system at EPS with another ISO 9001:2015 successful audit!
EPS. a gas turbine repair provider, is delighted to announce the successful completion of our recent external ISO 9001:2015 audit by CQS Ltd, where we achieved outstanding results! Since our initial ISO accreditation in 2007, we’ve remained committed to maintaining the highest standards of quality and operational excellence that we’re proud of here at EPS.
How ISO 9001:2015 certification benefits us at EPS
The benefits of our ISO certification are tangible and far-reaching. By implementing defined and documented processes, alongside a robust continuous improvement plan, we’ve experienced remarkable improvements across our organisation. These enhancements have resulted in heightened quality standards, greater consistency in our operations, enhanced efficiency, and most importantly, increased customer satisfaction.
Our dedication to maintaining an internationally recognised quality management system has not only solidified our position as a trusted provider but has also empowered us to continually exceed the expectations of our valued customers.
A huge congratulations to all the EPS team. Your hard work has paid off!
About the ISO 9001:2015 Quality Management System
ISO 9001:2015 is an international standard that specifies requirements for a quality management system (QMS). It is designed to help organisations ensure that their products and services consistently meet customer requirements and comply with applicable regulations. The ISO 9001:2015 standard is applicable to organisations of all sizes and industries.
Here are some key aspects of ISO 9001:2015:
- Structure: The standard follows a common structure known as the High-Level Structure (HLS), which is shared by all ISO management system standards.
- Process Approach: ISO 9001:2015 promotes a process approach to quality management. This involves identifying and managing interconnected activities as processes that contribute to the organisation’s objectives. The process approach emphasises the importance of understanding and meeting customer requirements while achieving efficiency and effectiveness in organisational processes.
- Risk-Based Thinking: The latest version of ISO 9001 incorporates a greater emphasis on risk-based thinking. Organisations are required to identify and address risks and opportunities that could affect their ability to deliver products and services that meet customer requirements and enhance customer satisfaction.
- Leadership Engagement: ISO 9001:2015 places greater emphasis on leadership engagement and commitment to quality management. Top management is expected to take a more active role in establishing the organisation’s quality policy, objectives, and ensuring alignment with strategic goals.
- Continual Improvement: Continuous improvement is a core principle of ISO 9001:2015. Organisations are encouraged to monitor and measure their processes, products, and services, and to implement actions to continually improve their effectiveness. This includes the use of performance indicators, internal audits, and management reviews to drive improvement initiatives.
- Customer Focus: ISO 9001:2015 places a strong emphasis on understanding and meeting customer requirements. Organisations are required to determine customer needs and expectations, monitor customer satisfaction, and take actions to enhance customer satisfaction.
Overall, ISO 9001:2015 provides a framework for establishing, implementing, maintaining, and continually improving a quality management system. By adhering to the requirements of the standard, organisations can enhance their processes, improve customer satisfaction, and drive overall business performance.
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